Refund policy

✅ Return & Refund Policy – Branded Surplus Mens (Ready Text)

Returns & Refunds

At Branded Surplus Mens, we aim to provide high-quality branded surplus products at the best prices. Please read our return and refund policy carefully before making a purchase.

Returns

• Returns are accepted within 7 days of delivery.

• The product must be unused, unwashed, undamaged, and in original packaging with tags intact.

• Customized or altered products are not eligible for return.

Exchange Policy

• We offer size exchange only, subject to availability.

• If the requested size is unavailable, a refund will be initiated.

Refund Policy

• Refunds will be processed within 5–7 business days after product inspection.

• Refund will be credited to the original payment method.

• Shipping charges are non-refundable, unless the product is defective.

Damaged / Wrong Product

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with:

• Order ID

• Photos of the product
  We will arrange a replacement at no extra cost.

How to Request a Return

Email us at:
📧 support@brandedsurplusmens.com
WhatsApp: 8679124806