Shipping policy

✅ Shipping Policy – Branded Surplus Mens (Ready Text)

At Branded Surplus Mens, we are committed to delivering your orders safely, securely, and on time.

1. Order Processing Time

  • Orders are processed within 2-3 hours after payment confirmation.

  • Orders placed on Sundays or public holidays will be processed on the next working day.

2. Shipping Time

Delivery timelines depend on your location:

     

Delhi NCR       -      Same Day Delivery & Instant Return                                              

Location Delivery Time
Metro Cities

3–5 working day
Tier-2 Cities 5–7 working days
Rural Areas 7–10 working days

Delivery times may vary due to courier delays, weather conditions, or unforeseen circumstances.

3. Shipping Charges

  • Free shipping on orders above ₹999 (you can change this amount if needed).

  • Orders below this amount may attract a nominal delivery charge.

4. Tracking Your Order

Once your order is shipped, you will receive:

  • A tracking link via SMS/Email

  • Regular delivery updates from our courier partner

5. Failed Delivery

If delivery fails due to:

  • Incorrect address

  • Unreachable phone number

  • Customer not available

The order may be re-attempted once, after which it may be returned to us.

6. Address Changes

Address changes can only be made within 12 hours of placing the order. After dispatch, changes are not possible.

7. Contact Us

For shipping-related queries:
📧 support@brandedsurplusmens.com
📞 (Add your number here)